Support
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BCT Software Field Bulletin
This service keeps you informed of technical information automatically and in a timely manner using electronic mail.
BCT Support Center
You can reach us Monday-Friday, 8 am - 12 pm and 1 pm - 5 pm EDST
Germany +49 7852 996-222, Switzerland +41 41 784 94 46 or support@bct-technology.com
Ressources
FAQs
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Where can I find the certificate number for BCT Products?
The certificate number is written on an extra sheet of paper in the BCT software package.
It is also saved in the license file. Just open the file e.g. bctv170.dat (170 = UG V17) with an text editor and look for something like "VENDOR_STRING=??-??????????" -
Where can I find the BCT license file?
BCT Products need an environment variable "BCT_EOMS_DIR" that refers to the installation directory. This directory contains a subdirectory called "bct_def", that contains the startfiles: eoms_set.cmd (Windows) and eoms_export.sh (Unix). The variable "BCT_LICENSE_FILE" defines the path to the license file.
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What is the difference between a Node Locked and a Floating license?
Node Locked licenses (Cert No. NC-??????????) are only available on one specific CAD workstation. The software is locked to this machine by the LAN-ID of the network card.
Floating licenses (Cert No. FC-??????????) are available on multiple CAD workstations via license server. BCT Software checks if there are at the moment free licenses available on the server. The software is locked to the server name and LAN-ID of the network card. -
What is a physical (MAC) address?
The physical network address is worldwide unique and is required for the generation of your specific license file.
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How do I generate a license for redundant servers (triade)?
Please separate the single addresses of the server with a semicolon.
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How to generate all licenses for a single computer?
As soon as you enter the LAN ID, we will bundle all the certificates of this computer to a single license file.
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How to get the physical address (MAC) for UNIX?
with lmhostid
BCT offers a tool to identify your network address. You can find the tool in the bct_eoms directory.
Operating system HP-UNIX
Command: /bct_eoms/bct_license/ugv19.0/700/lmhostidOperating system SUN
Command: /bct_eoms/bct_license/ugv19.0/sun/lmhostidin a shell
Operating system Command HP-UX #echo 'uname -i' 160 p | dc 0060B0E1BFF # Please note, that the character after "16" is a lower case "o". SUN # hostid 0060B0ED1BFF #