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BCT Software Field Bulletin

This service keeps you informed of technical information automatically and in a timely manner using electronic mail. 



BCT Technology currently only available with restrictions

Unauthorized access to the network of BCT occurred on 20.04.2023. We are currently working at full speed to clarify the incident comprehensively and quickly.

Due to the shutdown and check of the affected systems, our employees are temporarily unavailable by email and landline telephone. 

Therefore there are currently no software downloads available.

To get in touch with us, please use the contact form below.

Thank you for your understanding in this situation.

View details - update 12.05.2023       Contact Form


New Ticket System

We're excited to announce that we have established a brand new ticket system to better serve our customers. This new system will allow for more efficient communication and quicker resolution of any issues or concerns. With easy-to-use features and an intuitive interface, submitting and tracking tickets has never been easier. Our team is dedicated to providing top-notch customer support and this new system is just one of the many ways we're striving to exceed your expectations. We're confident that you'll love the ease and convenience of our new ticket system. Thank you for choosing us for all your needs, and we look forward to serving you even better with this new upgrade.

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BCT Support Center

You can reach us Monday-Friday, 8 am - 12 pm and 1 pm - 5 pm CEST

Germany +49 7852 996-222, Switzerland +41 41 784 94 46 or



Due to the security leak in module log4j we recommend you to perform the following steps

Step by step guide      


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